Survey Project Services

Surveys go through six main stages:

	Business issue / needs analysis What are you trying to understand, change or decide—and how will a survey contribute?
	Questionnaire development Translating the business issue to a reasonable number of questions and the best data scales. More...
	Survey distribution Distributing paper surveys or launching Web forms. More...
	Data handling Both data collection, such as from scannable or keypunched surveys, and also data cleaning to check for invalid responses or code comments for reports. More...
	Analysis & reports Crunching the data in tables or graphs, as well as breaking down results for different time periods, divisions, demographics, etc. More...
	Business recommendations Returning to stage one, making the decision or determining changes to make in your organization.

Query Group specializes in survey methodology for a wide range of projects, assisting with stages 2 through 5. Sometimes projects span all those steps, while often clients tap us for just one or two pieces. We also do recovery work when projects hit a snag.

Assistance can take two forms:

• A traditional outsource, with Query Group handling the project for you
• Coaching, where you're managing the project, and we use conference calls and shared computer sessions to further your expertise

Query Group's clients include survey novices and experienced researchers. Many clients are in-house marketing or HR professionals, conducting occasional surveys as part of their other responsibilities. Other clients are consultants who specialize in specific business issues, but may need additional expertise for a complex project or simply an "extra" staffer on call.